Streaming Apps don't work

Hi,

Most of the streaming apps that I use don't seem to work. The videos all error out, using the same app on my Android tablet works without issue.
The main culprits are RugbyPass and FilmOnTv the videos just error out with an error occurs and the developers through troubleshooting have said it is caused by the device iteself.

Is this a firmware issue, is there anyway I can send logs of any sort to have this looked at?

Regards
Dan
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