Internal HDD not recognised

philongfield

I added an internal 250gb sata HDD, however the ava is not is not able to use this drive for any storage. I have tried setting this as portable storage and also internal storage. Occasionally it will show up that storage is attached to the device but will not allow me to use the additional storage. Any help in resolving this issue would be greatly appreciated.

Thanks

PROBOX2

Hi,

For NEW HDD installation, please make sure that your HDD has been initiated before insert to AVA. 

You can check this video tutorial: How to Initialize and Format a New Hard Drive in Windows 10 here: 

For more information of installation of HDD, please read: https://probox2.com/support/#tab_widget_0_0_0_0_0_0_0_0_1_0_0_0_0_0_0_0_0

thanks,

CS

Mace2185

Hello,

I'm trying to setup internal harddrive to probox 2 ava
Can anybody help with a walkthrough
I got 1 tb external usb hard drive in cased, formatted to
Fat32 , trying make it as extra storage through the probox 2
Home slot.
Provide me a video with further steps to setup.

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RuskinF

To check to see if this is the cause of the BIOS not detecting the hard drive, follow these steps:

1. Power off the computer.
2. Open the computer case and remove the data cable from the hard drive. This will stop any power saving commands from being sent.
3. Turn on the system. Check to see if the hard drive is spinning.